Welcome to Netwakies Support Forum. We will do our best to assist you with any issues/bugs related to the use of our plugins. Unfortunately we do not provide support for customizations or using 3rd party plugins or themes.
Also very important we don't assist with installation and other stuff any wordpress user can do.
Your issue will be taken care of in 24 to 48 hours max.
Online during 15:00 - 18:00 GMT+2 every working day.
VERY IMPORTANT! regarding Envato's new support feature, if your first 6 months support expires you need to buy an extension to receive support from us. Read more here.